SIGN UP

NeoSpin Casino Australia 2023

LOGIN

The popularity of gambling is inexorably leading to the market being filled with new brands worthy of attention. NeoSpin casino Australia is one of these clubs, and it was founded in 2022. Users can find popular providers, convenient banking methods, and a great range of entertainment on the website. The club itself is licensed by an international regulator.

Below, readers will be able to uncover all the most important points regarding this platform! Details of the security measures, generosity, game variety, and answers to frequently asked questions await in this article. There is also a comparison of advantages and disadvantages, which will help potential clients understand whether it is worth trying this portal.

Basic Information About NeoSpin Casino

Let’s start with the basics! NeoSpin casino is an online club that offers a lot of popular entertainment (different types of pokies, table games, crypto games, and live casino rooms). The brand works with well-known software developers, including Belatra, Betsoft, Endorphina, GameArt, Platypus, Playson, and more.

Key facts:

Foundation Year 2022
Owner Company Hollycorn N.V. Casinos
Company’s Info Registration number: 144359 Address: Scharlooweg 39, Willemstad, Curaçao
Languages French, English, German
  • Software Providers
 1spin4win, 3 Oaks, 4theplayer, 5men, Absolute Live Gaming, Atmosfera, AvatarUX, Baddingo, BangBangGames, Bbgames, Belatra, BGaming, Bigtime Gaming, Bluegurugames, Boomerang Studios, Betsoft Gaming, Bulletproof, EGaming, Amusnet Interactive, Electricelephant, Endorphina, Fantasma, Felix Gaming, Fourleafgaming, Fugaso, GameArt, GameBeat, Gamesinc, Gameslab, Gamevy, Hacksaw, Hotrisegames, Jelly, KA Gaming, Kalamba, LiveSlots, Livespins, Lucky Streak, Mancala Gaming, Mascot, Maxwingaming, NetGame, Nolimit, Northern Lights, Nucleus Gaming, Onlyplay, Petersons, Pgsoft, Platipus, Playson, Printstudios, Reellifegames, ReelPlay, Reevo, Reflexgaming, Relax Gaming, Retrogaming, Silverback, SmartSoft, Spearhead, Spinomenal, Spribe, Thunderkick, Tom Horn, TrueLab, Turbogames, Vivo, Wazdan, Yggdrasil, Zillion, GoldenRock 
Bonuses
  • Welcome Bonus
  • Friday Reload Bonus
  • Wednesday Free Spins
  • Daily Cashback
Minimum Deposit 30 AUD
Minimum Withdrawal 300 AUD
Types of Casino Games Pokies, table games, live casino, jackpots, crypto games, lotteries, and more
Operating Systems Windows, Android, iOS
Security Encryption technology and firewalls
Safety Licence from Curaçao eGaming (8048/JAZ2019- 015)
Accepted Currencies AUD, CAD, NZD, USD, EUR
Accepted Crypto Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Ethereum, Tether, and Ripple
Entertainment Instant-play games, live casino, mobile games, and crypto casino

Signing Up at NeoSpin Casino

Is NeoSpin casino legit? Absolutely! And once punters feel confident about this, they usually want to join the community right away! To do this and get access to entertainment and bonuses, users need to register. The process of creating a new account is simple and only requires a couple of actions — follow the steps:

  1. Go to the club’s official website (https://www.neospin.com/en-AU/) through a browser on any device.
  2. Click on the green “Sign Up” button on the top right side of the screen.
  3. Fill out the form with basic information: email address, preferred currency, and a new password.
  4. Go to the next page of the form.
  5. Fill in the fields with personal information: name, date of birth, city, address, zip code, and phone number.
  6. Enter your gender, confirm that you’re 18 or older, and indicate your readiness to receive promotional offers.
  7. Check the box to accept the terms and conditions.
  8. Submit the form.

The client will now receive an email from NeoSpin casino Australia to the specified email address. It will contain a link to activate the new account. Users can deposit money to claim the bonus as soon as they submit the form or a little later through the deposit tab.

FAQ: Registration

01
Theoretically, yes, you could create an account, but legal betting and getting winnings will be impossible. As the club rules state: “It is the player’s responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the Website.”
02
The brand considers such actions fraudulent activities. The user can create an account with fake data, fund the account, and place bets, but the club reserves the right to verify the player’s identity. As the club points out: “It’s the responsibility of the player to ensure that all provided personal information and all the documents submitted as part of the “Know Your Client” (KYC) process are genuine. Providing faked or fraudulent documents will result in the confiscation of deposits and potential winnings from the player.”.
03
Once customers have created accounts and confirmed them via the link in the email, they can start having fun and winning money via pokies and other games.

What About Banking at NeoSpin?

The platform offers more than ten different currencies, among which there are convenient options for Aussie and Kiwi customers. Other clients can choose between widely used currencies: Canadian dollars, US dollars, and euros, as well as various cryptocurrencies (Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Ethereum, Tether, and Ripple). When reading this NeoSpin casino review, remember that the portal sets a fixed exchange rate for crypto against the Australian dollar — this is indicated in the “Available currencies and cryptocurrencies” tab.

Readers also need to learn about the process of replenishing an account. The club takes care of the comfort of its clients; therefore, it offers both old-fashioned methods like card transfers, as well as more modern methods like Neosurf and various crypto services. Readers can find out more about the types, fees, processing times, and other parameters in the table below:

Method Fee Processing Time Min Transaction Max Transaction
Visa No Instant 30 AUD 7,500 AUD
Mastercard No Instant 30 AUD 7,500 AUD
Neosurf No Instant 30 AUD 7,500 AUD
MiFinity No Instant 30 AUD 7,500 AUD
Bitcoin No Instant 0.0008 BTC No max limit
Ethereum No Instant 0.013 ETH No max limit
Tether No Instant 20 USDT No max limit
Bitcoin Cash No Instant 0.13 BCH No max limit
Litecoin No Instant 0.30 LTC No max limit
Dogecoin No Instant 250 DOGE No max limit
Ripple No Instant 33.33 XRP No max limit

Tip #1: Although the site itself doesn’t charge any commissions for depositing and withdrawing funds, financial transactions may be subject to commissions and taxes in accordance with the laws of the client’s country. Here is a quote from Terms & Conditions: “You are fully responsible for paying all fees and taxes applied to your winnings according to the laws of the jurisdiction of your residence.”

Tip #2: If users fund their accounts in a currency other than the one they specified when they created their account, the site will charge a conversion fee, and the commission must be paid by the client, not the casino club. 

Methods for Withdrawing Funds

Almost every new player has to replenish their account (except for those who play in demo mode). But the withdrawal of winnings is already the prerogative of the most successful and experienced players! In the table, readers can see the available NeoSpin casino methods of cashing out winnings. Commission sizes, average processing times, and transaction limits are listed:

Method Fee Processing Time Min Transaction Max Transaction
Bank transfer 2.5% 1-3 business days 300 AUD 7500 AUD
Bitcoin No Instant 0,0012 BTC 0.4 BTC
Ethereum No Instant 0,02 ETH 6.66 ETH
Tether No Instant 30 USDT 10,000 USDT
Bitcoin Cash No Instant 0,3 BCH 66.66 BCH
Litecoin No Instant 0,46 LTC 153.84 LTC
Dogecoin No Instant 375 DOGE 125,000 DOGE
Ripple No Instant 50 XRP 166,66.66 XRP

Unfortunately, Aussies will have to choose a different method. As stated in the platform terms and conditions, Visa doesn’t support payouts for customers from the United States, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, or Singapore.

FAQ: Payment Methods

01
Verification is the process of proving the identity of a client. The club administration checks whether the data specified during registration correspond to those indicated in the passport/driving licence/bank statement or other required documents. Without successful verification, the club cannot be sure that it is paying money to a real customer.
02
The platform specifies that “The period of processing requests for withdrawals is from 0 to 24 hours”. Thus, if clients use the instant payout method, they will receive their payouts as soon as the application is processed.
03
Unfortunately, Aussies will have to choose a different method. As stated in the platform terms and conditions, Visa doesn’t support payouts for customers from the United States, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, or Singapore.

Entertainment Range at NeoSpin Casino

Once users have registered and completed the NeoSpin casino login process, the path to entertainment is open! At the moment, the platform offers several types of in-demand games, including:

  • pokies — various games with buttons and virtual handles that can be used to start an action, stop it, or spend a certain number of coins to get a win;
  • live casino — a type of entertainment that involves betting on various activities in real-time with a professional croupier;
  • jackpots — games that accumulate a prize pool from the losses of all previous customers, and an incredibly huge win is received by one lucky player;
  • table games — an entertainment category that includes virtual table activities such as roulette or card games (blackjack, poker, baccarat, etc.);
  • crypto games — entertainment in which users can bet using cryptocurrencies;
  • lotteries, Sic Bo, Plinko, Aviator, and more.

As a safe and responsible club, NeoSpin cooperates only with well-known and time-tested providers. Some are known for their legendary pokie themes, while others are known for their flashy graphics, big wins, and unusual features. The table lists a few noteworthy providers and provides examples of their games: 

Software Developer Games
1spin4win Diamond Luck 243, Lucky 100 Bells, Booming Fruits 81x
3 Oaks 15 Dragon Pearls, 3 Coins: Hold & Win, Black Wolf
4theplayer 10x Rewind, Golden Haul, 4 Fantastic Fish
5men Aliens and Pyramids, Ara the Handsome, Book of Marx
Betsoft Alkemor’s Tower, 7 Fortune Frenzy, 7th Heaven
Fugaso Book of Tattoo, Fortune Circus, Clash of Gods
Gamevy Dead Man’s Fingers, Serendipity, Tiger Tiger Wild Life
Nolimit Buffalo Hunter, Bonus Bunnies, Das xBoot

Some users choose entertainment based on the provider — many companies have a certain style and similar features. However, other gamblers choose activities according to their type. At the moment, pokies, jackpots, table games, crypto games, and live casino entertainment are the most popular options. Examples are presented in the table:

Pokies Book of Spells, Sun of Egypt 3, Cleo’s Gold, Great Panda, Lord of The Seas
Jackpots Leprechaun’s Coins, Hit The Gold!, Aztec Magic Megaways, Lady Wolf Moon Megaways
Table Games European Roulette, Blackjack, American Roulette, Caribbean Poker
Crypto Games Miss Cherry Fruits, Domnitor’s Treasure, Elvis Frog True Ways, MaXMiner
Live Casino External Roulette, Live Roulette, Auto Roulette, Absolute RNG TV Show
Other Rabbit Party, Turbo Plinko, Crash X, Aviator, Dog’s Street, Limbo Rider

FAQ: NeoSpin Games

01
To find a really profitable game, users need to evaluate the technical characteristics: RTP percentage, volatility, availability of bonus features and free chips, and win frequency. Players are advised to look at reviews from professional gamblers on selected pokies. This will allow them to make a rational choice.
02
If clients have enough experience to make decisions at a fast pace, then they can safely visit live rooms and enjoy the realistic atmosphere of the games. If they do not have enough experience yet, then it’s better for them to gain skill in standard table games with no real croupiers or rivals.
03
These are games in which customers can buy a bonus right away; they don’t have to wait for certain combinations of symbols to appear to receive additional rounds or free spins.

These are games in which customers can buy a bonus right away; they don’t have to wait for certain combinations of symbols to appear to receive additional rounds or free spins.

NeoSpin Pros & Cons: Let’s Compare Them!

Advantages:

  • a diverse NeoSpin online casino promotional programme that includes welcome prizes, cashback, reload rewards, and weekly free spin packages;
  • user-friendly interface, the navigation of which is clear even to new customers with minimal experience in using gambling portals;
  • a wide range of entertainment options (3,000+ games) in different categories;
  • cooperation with numerous well-known providers (40+), allowing clients to find entertainment for every taste;
  • presence of a licence from an international regulator and a “Provably Fair” plate, which guarantees the safety of the gaming process;
  • rapid processing of every withdrawal (in between 0 and 24 hours) and instant transactions through most methods (except for Bank Transfers);
  • a large maximum limit for depositing and withdrawing funds;
  • support for crypto payments and crypto gambling.

Disadvantages:

  • the minimum deposit limit may seem too high;
  • there are many restrictions on the general gambling process for certain countries (the list can be found in a specific section of the Terms & Conditions);
  • there are restrictions on NetEnt pokies for Australian users (detailed information can be found in a specific section of the Terms & Conditions);
  • no rewards in the assortment of prizes on the site that can be activated by using no deposit bonus codes 2023.

Exploring NeoSpin Branded Apps

Like most modern clubs, NeoSpin casino provides the option of using its entertainment through various devices. Customers can try this platform in different ways:

  1. Through a browser on a PC or laptop.
  2. Through a desktop application on a PC or laptop.
  3. Through a browser on smartphones or tablets (regardless of the operating system and device model, no download is required).

Unfortunately, there is no downloadable native app for smartphones and tablets yet. Although customers can find unofficial APK files for installing NeoSpin on an Android device on the Internet, professional gamblers recommend only using branded software. Downloading files from third-party resources that are not controlled by the casino itself can pose a threat to the security of your device, finances, and confidential information. 

What Promotions Are Available to NeoSpin Customers?

Don’t be put off by the lack of NeoSpin casino no deposit bonus offers — the site now has a huge number of other promotions worthy of attention. The club offers the categories of rewards that are most in demand: welcome packages, cashback, reloads, and free spins. Most of them (except cashback) are activated by entering a promotional code and replenishing an account with a certain amount. The following table contains basic details of each offer:

Bonus Size Details
Welcome Promotion 100% up to 10,000 AUD + 100FS
Daily Cashback Up to 20% on every deposit
  • Funds are credited for the amount spent the previous day between 00:00 and 23:59 (UTC).
  • The percentage of cashback can vary from 10% to 20%, depending on the amount spent.
  • The minimum amount to receive cashback is 60 USD or the equivalent in another currency.
  • The cashback bonus wagering requirement is 3x.
  • For successful wagering, a user needs to fulfil the conditions no later than 23:59 UTC on the day on which these deposits were made.
  • There are no limits on the maximum bonus amount.
Wednesday Free Spins 30-100 FS
Friday Reload Bonus 66% up to 1,000 AUD
  • To activate the gift, customers need to enter the promo code 66NEO before replenishing their account with at least 60 AUD or an equivalent amount in an alternative currency.
  • The bonus is available to those players who have made at least one top-up in the period from Friday 00:00 to Sunday 23:59.
  • The wagering requirement is 40x.
  • The maximum bet must not exceed 10 AUD or an equivalent amount in an alternative currency.
  • Warning: if a player frequently receives a reload bonus but then ignores its wagering requirement, there is a risk that the casino will regard this as abuse, and it could ban bonuses for the user.

Brand’s Interesting Tournaments

In addition to the basic NeoSpin casino bonuses described above, the club invites players to take part in tournaments. This guarantees both an interesting experience and the possibility of winning big from a large prize pool. At the moment, every client can become a participant in the following events:

  1. Drops & Wins. The tournament is held thanks to cooperation with the software provider Pragmatic Play. The prize pool is about 1 million EUR every month — that’s a really large amount! All spins with a minimum bet (0.50 EUR or equivalent in another currency) participate in the prize draw.
  2. King of the Jungle. This is an adventurous tournament with a prize pool of 10,000 AUD. Points are accumulated by placing bets, with each AUD equal to 1 point. Winners are announced every week, and the winnings are credited to the account within 2 hours.
  3. Chinese New Year. This is a great competition from RedGenn that gives you access to prizes from the 20,000 EUR pool. To qualify, you just have to place a bet of at least 1 EUR and make at least 100 spins.
  4. Chinese New Year Cash Drop. This tournament is held under the auspices of the Wazdan provider over a period of almost two weeks — players can claim a prize from a pool of 250,000 EUR. Moreover, every player is in with a chance of getting a big random prize just by enjoying Wazdan pokies.

Some key information is collected in the table below:

Tournament Start Finish Prize Pool Games
Drops & Wins 9th of February 2022 8th of February 2023 1,000,000 EUR per month AutoRoulette, Mega Sic Bo, Dragon Tiger, Andar Bahar, Sweet Bonanza Candyland
King of the Jungle Weekly: from Monday 00:00 CET Weekly: till Sunday 23:59 CET 10,000 AUD in total 100Zombies, 10x Rewind, 100 Lucky Chilies, 100 Super Hot, 2 Dragons, 12 Trojan Mysteries
Chinese New Year 19th of January 2023 24th of January 2023 20,000 EUR in total Solar Queen, 15 Dragon Pearls, Royal Coins
Chinese New Year Cash Drop 16th of January 2023 29th of January 2023 250,000 EUR divided into 500 Mystery Boxes 9 Burning Dragons, 9 Burning Stars, Bars & 7s, 9 Coins: Hold the Jackpot

NeoSpin Casino Lottery: Try It for Yourself!

When making deposits on the NeoSpin casino website, users can buy lottery tickets. The higher the client’s top-up, the cheaper the ticket will be:

  • replenishment of 30+ AUD – ticket price is 15 AUD;
  • replenishment of 75+ AUD – ticket price is 12 AUD;
  •  replenishment of 150+ AUD – ticket price is 10 AUD;
  • replenishment of 750+ AUD – ticket price is 8 AUD;
  • replenishment of 1500+ AUD – ticket price is 5 AUD.

The results of the draw will be announced on January 23, 2023, at 23:59 (UTC). The wagering requirement is 3x. Customers can increase their chances of winning by buying several tickets at once — this is permitted by the rules.

Warning: the ability to buy a lot of tickets increases the chances of winning, which is why some customers use additional methods such as multi-accounting. However, readers should be aware that such a strategy is considered fraudulent under the Terms and Conditions of this gambling platform. Multi-accounting may result in an account ban and confiscation of all funds in the profile.

Attractive Loyalty Programme at NeoSpin Casino

The NeoSpin online casino loyalty programme has sixteen levels that have the names of different animals. The higher the status, the bigger and more dangerous the animal! To level up, customers must accumulate complimentary points. Reaching a certain amount allows them to move to a new status and have the ability to receive a certain gift (loot boxes or a wheel of fortune).

Level’s Number Status CP Prize
1 Calibri 0-99 -
2 Flamingo 100+ Up to 100 FS
3 Owl 500+ Up to 100 FS
4 Eagle 700+ Up to 100 FS
5 Cobra 900+ Loot boxes up to 150 AUD
6 Zebra 1,000+ Loot boxes up to 300 AUD
7 Giraffe 3,000+ Loot boxes up to 450 AUD
8 Moose 5,000+ Loot boxes up to 600 AUD
9 Crocodile 10,000+ Loot boxes up to 900 AUD
10 Elephant 15,000+ Loot boxes up to 1,200 AUD
11 Rhino 20,000+ Loot boxes up to 1,500 AUD
12 Wolf 30,000+ Loot boxes up to 2,250 AUD
13 Leopard 40,000+ Loot boxes up to 3,000 AUD
14 Black Panther 60,000+ Loot boxes up to 4,500 AUD
15 Tiger 80,000+ Loot boxes up to 6,000 AUD
16 Lion 100,000+ Loot boxes up to 10,000 AUD

Unlike tournaments, where 1 AUD spent = 1 point, the loyalty programme has different rules and coefficients. When placing bets in pokies, the client receives 1 point for every 100 AUD (or equivalent in another currency). When placing bets on other games, the client receives 1 point for every 200 AUD (or the equivalent in another currency). Wagering (3x) the received prizes, users can bet no more than 10 AUD.

Customer Support Issues

Australian NeoSpin casino offers several channels for contacting its representatives. If such a need arises, clients can use methods such as:

Method Description
Contact form To try it, go to the “Support” tab and send a request through the contact form, indicating an email address and describing the problem.
Email Customers can write an email directly to support@neospin.com.
Chat First, the smart bot will prompt users to select a category, show common problems and provide instructions for solving them. If this doesn’t help, clients can describe the case and wait for a response from a real operator.

If users need really speedy answers, they should use the smart bot: it takes a couple of seconds to get a response. The second fastest response can be obtained by talking to a live chat operator.

However, if customers need to describe a problem in more detail, it’s better to write an email with attachments (for example, screenshots or screen video recordings), but be ready to wait a bit more to get a response!

General FAQ

01
The process of creating a new account only takes a few minutes, not counting the time it takes to study the Policy. The client needs to fill in the fields with accurate information, read the Policy, check the boxes, submit the form, and then confirm the creation of the profile through the link they receive by email.
02
If someone forgets their password, then they need to click on the “Forgot your password?” tab under the registration button to restore access to their account. If the players wish to change their password, then this can be done in the Security tab in any profile.
03
The client’s email address serves as their main login credential, without which it is impossible to enter the account. Recovering it is somewhat more difficult than recovering a password. To do this, the user needs to write to the support team and go through identity verification, after which the representatives of the portal will help solve the problem.
04
No, this is considered fraud according to the rules of the portal. This action is called multi-accounting and is often used by scammers for malicious purposes. That is why if a client (even without bad intentions) creates more than one profile, NeoSpin can block these activities, funds, and gamblers’ progress
05
Yes, the platform doesn’t restrict the choice of currency. However, changing it may entail conversion costs when performing operations.
06
Customers can choose between Australian dollars, Canadian dollars, New Zealand dollars, US dollars, Euros, Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Ethereum, Tether, and Ripple.
07
Deposit processing takes between 0 and 24 hours, depending on the workload. Withdrawals depend on the banking method selected. Most are instant, but bank transfers can take longer (1 to 3 business days).
08
Yes, without verification, the client cannot receive their winnings.
09
Processing an application for verification takes about one day from the date of submission of the requested documents.
10
To do this, users should go to the appropriate section, read the activation conditions, and then fulfil them. Often, this involves entering a promotional code and replenishment the account with a certain amount. After these conditions are met, the bonus will be activated automatically.
11
It is the number of times that you need to wager the full amount of the bonus received (deposit + bonus) to be able to withdraw the winnings. Wagering requirements may vary depending on the NeoSpin promotion.
12
Theoretically, yes, the client can use bonuses without wagering. But remember that, firstly, this will not bring real profit from the activated promotions. Secondly, having a lot of activated but non-wagered prizes on an account can make the casino think the client is trying to scam the site, and they may confiscate the user’s winnings.
13
No, but customers can earn exclusive rewards by participating in the loyalty programme. Loot boxes guarantee generous amounts from 150 AUD to 10,000 AUD.
14
When a client makes a bet and the game freezes, they shouldn’t don’t panic — the round has passed anyway, and the result can be checked in the transaction history. If the transaction history is empty, then the bet was not charged at all. If games freeze regularly and the pokies/page/site/browser is reloaded without results, then users should clear their cache and cookies.
15
For now, the platform provides links to the following support organisations: https://www.gamblersanonymous.org.uk/; https://www.gamcare.org.uk/; https://www.gamblingtherapy.org/. Customers can turn to them for help when the first symptoms of addiction to pokies or other games appear.
16
Supporting responsible gambling, NeoSpin offers various methods to encourage self-control. For example, tools for limiting the size of the deposit, the number of bets, the time spent on games, and the amount of money lost. If the client feels that gambling affects their psychological state too much, then there is a cooling-off period.
17
The club takes pride in its reputation and the security of customer data; therefore, it uses modern methods of information encryption, software from trusted providers, and well-known payment services.